Touch Casino Privacy Policy

At Touch, we are committed to protecting your personal data and respecting your right to privacy while you enjoy everything our platform has to offer. This Privacy Policy explains how we collect, use, store and protect the information you share with us when you register, deposit, play or browse Touch Casino at Touch Casino.com. By creating an account, you agree to the practices described below, and we encourage you to read this policy carefully alongside our Terms and Conditions and Bonus Terms.

Touch Casino is operated by Starscream Ltd., a company incorporated in Saint Lucia, and licensed and regulated under a Client Provider Authorization issued by the Kahnawake Gaming Commission. Stardust Global CCS Ltd, incorporated in Cyprus, acts as our independent payment administration agent for certain transactions. Both entities are bound by the commitments set out in this policy.

Information We Collect

We collect personal information directly from you and, in some cases, automatically through your use of our services. When you register with us, we ask for your name, surname, permanent residential address, date of birth, place of birth, nationality, email address and confirmation of legal age. We cannot open your account without this information, as it allows us to verify your identity and comply with our licensing obligations.

  • We collect registration and identity verification data, including copies of identification documents, proof of address and, where required, source-of-wealth and source-of-funds documentation once your cumulative deposits exceed EUR 2,000.
  • We gather transaction data related to your deposits, withdrawals and gameplay, including the payment methods you use across our payments table.
  • We record your gaming activity, including bets placed, games played and wagering history, to manage your account and calculate loyalty points.
  • We automatically collect technical data such as your IP address, device type, browser information and session logs when you access our platform, including through the Touch mobile casino app or browser interface.
  • We log your communications with our support team, including live chat transcripts and emails sent to support@Touch Casino.com.

How We Use Your Information

We use the information we collect to open and manage your account, process deposits and withdrawals, verify your identity, prevent fraud and money laundering, and ensure that our services remain a safe and legitimate touch casino experience for every player. We also use your data to communicate with you about promotions, account updates and regulatory matters, and to respond to complaints in line with the timelines set out in our Terms.

Whether you are checking a touch mobile casino bonus code, requesting a touch mobile casino welcome bonus, or simply reviewing your transaction history, we process your data only for purposes connected to operating our platform, meeting our legal obligations, and improving the quality of our services.

Verification and Anti-Money Laundering Checks

We are required under our licensing conditions to conduct due diligence on our players. We may request additional documentation at any time we deem necessary, and we will not release a payout until due diligence has been completed. This is part of how we keep Touch Casino a safe and compliant environment, and it is one of the reasons players consistently describe touch mobile casino as safe and touch mobile casino as legit when researching our platform.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, keep you logged in, and understand how players interact with our lobby, promotions pages and games such as live roulette Touch Casino tables. Further detail on the specific categories of cookies we use, and how you can manage them, is set out in our separate Cookie Policy, which forms part of this Privacy Policy by reference.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Our payment administration agent, Stardust Global CCS Ltd, to process deposits and withdrawals on our behalf.
  • Regulatory authorities, including the Kahnawake Gaming Commission, where required for licensing, compliance or dispute resolution purposes.
  • Identity verification and anti-fraud service providers who help us confirm your identity and screen for suspicious activity.
  • Law enforcement or governmental bodies where we are legally obliged to disclose information.
  • Professional advisors, auditors and service providers who support our day-to-day operations under confidentiality obligations.

We may also share information across brands and accounts operated by Starscream Ltd. for the purposes of enforcing our one-account-per-person policy and preventing duplicate registrations.

International Data Transfers

Because we operate from Saint Lucia and work with a payment agent based in Cyprus, your data may be transferred outside your country of residence. We take steps to ensure that any such transfer is protected by appropriate safeguards, and we require our partners to maintain confidentiality and security standards consistent with this policy.

Data Security

We use administrative, technical and physical safeguards designed to protect your personal information against unauthorised access, loss, misuse or alteration. Payment data is handled through secure, encrypted channels, and access to your account information is restricted to personnel who need it to perform their duties. While we work hard to keep our systems secure, no method of transmission over the internet is entirely risk-free, and we encourage you to use a strong password and to keep your login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterward as required by our licensing obligations, anti-money laundering rules, and applicable law. If your account becomes inactive or dormant under the terms described in our account rules, we retain relevant records in accordance with those provisions before any balance is remitted or the account is closed.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you, including the right to:

  • Request access to the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your data, subject to our legal and regulatory retention obligations.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, you can contact our support team at support@Touch Casino.com, and we will respond in accordance with applicable timelines.

Children's Privacy

Our services are intended only for adults of legal age. We do not knowingly collect personal information from anyone under the applicable legal age, and registration requires confirmation of legal age at sign-up. If we become aware that we have inadvertently collected data from an underage individual, we will take steps to delete it promptly.

Responsible Data Practices Across Our Platform

Whether you browse Touch Casino as a touch lucky casino player, explore our live roulette pro Touch Casino tables, or simply run a touch casino test before committing real funds, we apply the same privacy standards to every account. We also want players comparing offers such as a touch lucky mobile casino experience or reading a touch casino review to know that our data practices remain consistent across desktop and mobile access points, including any references to Midas Golden Touch Casino or One Touch Casino that may appear in third-party materials but are not part of our own branding or services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. Where changes are material, we will take reasonable steps to notify you, such as posting a notice on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at support@Touch Casino.com. You may also refer to our Terms and Conditions for further detail on our complaints procedure, including your right to escalate unresolved matters to the Kahnawake Gaming Commission.